Technical Terms

Unless otherwise specified in our written quotation, we reserve the right to host your domain on a server and location of our choice.

This may be done by our discretion for better performance and lower local bandwidth costs

We reserve the right to host your domain on one server and the web content on another server in another country

By hosting your content in the USA or other country  and not in South Africa bandwidth costs are much lower then Telkom Bandwidth costs. This will allow us to keep our prices down as we become independent on Telkom Rates

This could be carried out hosting  your content on another sub-domain saving you from having to rent two web servers in order to take advantage of competitive American bandwidth costs
We reserve the right to change our Foreign Bandwidth Service providers so we can remain competitive

We reserve the right to use IFRAME the content of your web site and deliver it to your domain located web server

This allows your visitors to stay on your South African Site even if the Content is on an American Server

Payment Terms 

Payment for the rental of the site will be done on a quarterly or half yearly basis based on the current monthly rates

Exchange Rates and our Local and Foreign Service Provider costs

Unless otherwise specified in our written quotation, depending on what currency we need to trade and the costs of our service and foreign service providers our prices may be revised on a regular basis

Disclaimer

We will not be held liable for any loss in profit or anticipated profit and could be due to the content on your site or the availability of your site

SLA (Service Level Agreement )

Unless otherwise specified in our written quotation, no Service Level Agreement is made or implied in this offer.

Should you require a specific SLA then this will be subject to quotation and  this will  subject to SLA's offered by our local and foreign service providers . The level of the support as well as telephonic support and our call rates and times and dates when we do the updates will be subject to a SLA quoted .

Telephonic Support

Unless otherwise specified in our written quotation, no telephonic support is offered in current offering  We will accept emails sent to our call center or standby person for the routine weekly changes .Should you require telephonic support then you would need to get a quotation for a SLA 

Site Updates

Unless otherwise specified in our written quotation, all updates to site will be scheduled subject to our project plan delivered to the server at our time and not according to a SLA. Should you require a delivery SLA the you need to get a quotation for a delivery SLA